Customer Service Associate - Temporary
Address: 2184 BLOWING ROCK RD,BOONE,NC,28607-06154-02540-S
ID de la oferta 1828938BR Job Type: Flexible hoursCuando está en el trabajo, la atención que brinda a los clientes está a solo una llamada o una charla de distancia. Puede unirse a nuestro equipo como farmacéutico, técnico de farmacia o especialista en atención al cliente en nuestros centros de llamadas o trabajar desde su propia oficina en casa. Es la oportunidad de ser la voz de la empresa y una línea vital de apoyo. Y todos los días, su experiencia y resolución de problemas permitirán que nuestros equipos en la tienda dediquen más tiempo a concentrarse en las comunidades a las que servimos.
Rasgos clave
¿Qué hace a un gran miembro del equipo del centro de llamadas en Walgreens? Siempre estamos buscando ese algo especial, esas cualidades que diferencian a un miembro del equipo de Walgreens del resto. Echa un vistazo y mira cómo te emparejas.
- Adaptable
- Comunicador
- Buen oyente
- Multitarea
- Solucionador de problemas
- Jugador de equipo
Desde el primer día, no podría haber pedido un ambiente de trabajo más amigable lleno de gente excelente. Lo que más me gusta es que los Servicios Centralizados de Walgreens me han permitido usar y expandir mi conocimiento clínico mientras me brindan muchas oportunidades nuevas.
Jéssica, Farmacéutica
Customer Service Associate - Temporary
ID de la oferta 1828938BR- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
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Beneficios
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Salud, dental y de la vista*
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Plan de ahorro para la jubilación (401(k))
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Beneficios de tiempo libre remunerado
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Licencia de Maternidad y Paternidad
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Vacaciones
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Descuento para empleados
*con una semana laboral de 30 horas
Nuevas oportunidades para el miembro actual del equipo
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