Pharmacy Customer Service Associate
Address: 525 W ZIA RD,SANTA FE,NM,87505-06910-06346-S
ID de la oferta 1689235BR Job Type: Flexible hoursCuando te pongas detrás del mostrador como pharmacy customer service associate, siempre serás el centro de atención. Cada día es una nueva oportunidad para construir relaciones y ayudar a los clientes, ayudándolos a encontrar vidas más felices a través de una mejor salud. Y nos aseguraremos de que tú también obtengas algo de alegría. Nuestras farmacias están llenas de innovación, nuevas tecnologías y muchas formas de aprender y crecer. Obtendrás las herramientas y el apoyo que necesitas para avanzar en tu carrera. Y estamos ansiosos por que veas hasta dónde puedes llegar.
- Turnos: Tiempo completo o parcial, fines de semana, días, noches
- Nivel de trabajo: Nivel de entrada
- Viajes: Ninguno
- Salario: $16 - $18 / Hourly
Rasgos clave
¿Qué hace a un gran técnico de farmacia en Walgreens? Siempre estamos buscando ese algo especial, esas cualidades que diferencian a un miembro del equipo de Walgreens del resto. Echa un vistazo y mira cómo te emparejas.
- Comunicador
- Compasivo
- Orientado al detalle
- Confiable
- Solucionador de problemas
- Responsable
He progresado mucho en los últimos 10 años y soy una persona completamente diferente gracias a esta empresa y a las oportunidades que me han brindado trabajando para ella. Estoy deseando ver dónde estaré dentro de una década.
Jesse J., Técnico Senior de Farmacia
On-Site-Non-Retail Pharmacist Brooklyn Park, MN
ID de la oferta 1604518BRResponsible for providing prescription verification and pharmacy expertise in a Fulfillment Center to ensure patients receive the highest levels of quality and service. Performs pharmacist responsibilities independently and in partnership with pharmacist peers and the pharmacy staff to ensure consistent communication and execution.
Job Responsibilities
- Performs fulfillment center pharmacist tasks including, but not limited to prescription verification and data review; takes necessary actions to ensure accuracy and appropriateness of medications.
- Reviews, interprets and accurately dispenses prescribed medications within pharmacy workflow.
- Supports the efficient workflow of the pharmacy and assists the pharmacy team in identifying ways to optimize pharmacy financials, inventory management and enhance processes that drive a safe, and quality output.
- Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, clinical documentation, training, and inventory management, to provide support to pharmacy staff. Seeks new and better ways to further promote productivity and quality.
- Responds to requests for information and/or policy interpretation from the pharmacy staff and leadership. Provides clear, effective feedback or coaching to pharmacy staff to ensure proper policy and process adherence, especially related to quality and accuracy.
- Responsible for all questions, dialogues, and issues which relate directly to prescription fulfillment processes within the micro fulfillment center.
- Follows guidelines and procedures for all job responsibilities to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
- Ensures compliance with federal, state, and local pharmacy laws.
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
- Current Pharmacist license as granted by the appropriate state licensing authorities and obtains/maintains all state licenses required by dispensing facility.
- Experience working with confidential information.
- Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
- Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Preferred Qualifications
- Knowledge of computer operating systems, for example: Intercom, Promise, and Plus.
- Experience in a pharmacy fulfillment center or mail order site.
- Experience motivating team members to research and resolve issues.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Salary Range: $134368 - $147784 / Salaried
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Beneficios
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Salud, dental y de la vista*
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Cobertura de recetas
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Plan de ahorro para la jubilación (401(k))
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Descuento para empleados
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Recursos para el trabajo y la vida
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Programas de desarrollo profesional
*con una semana laboral de 30 horas
Nuevas oportunidades para el miembro actual del equipo
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