Principal Design Researcher
Address: 433 W VAN BUREN STREET,CHICAGO,IL,60607-00433-04579-2
Job ID 1618972BRReady to impact the next generation of healthcare technology, products and services? When you join us, your work will set the standards for database platform deployment and shape our solutions for the future. It’s an opportunity to reimagine the way we support our nearly 8,500 pharmacy-led, health and well-being retail stores worldwide and our entire organization.
Key Traits
What makes a great technical architect at Walgreens? We’re always looking for that special something – those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.
- Analytical
- Collaborative
- Insightful
- Logical
- Problem Solver
- Technologically Savvy
Principal Design Researcher
Job ID 1618972BRBasic Qualifications
- Bachelor’s degree and at least 5 years of experience designing, executing, and analyzing qualitative user research data OR a High School Diploma / GED and at least 8 years of experience designing, executing, and analyzing qualitative user research data.
- Experience establishing and managing relationships with internal/external partners.
- Experience working collaboratively within and across disciplines.
- Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience managing multiple concurrent qualitative research projects.
- Experience managing vendor relationships.
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
Experience researching complex digital and omnichannel products and services
Experience researching employee productivity tools
Experience visualizing product or service experiences in the form of journey maps to capture user actions, interactions and touchpoints
Experience working with external vendors to recruit research participants
Experience with UserTesting, dscout, Qualtrics, Optimal Workshop or similar remote research tools
Familiarity with engineering / development processes, particularly Agile
Familiarity with quantitative research methods
Experience in healthcare or retail industries
Experience working in a design consultancy and/or within a larger company
Salary Range
$127500 - $204000 / Salaried
Benefits
-
Health, dental and vision*
-
Retirement Savings Plan (401(k))
-
Paid time off benefits
-
Onsite fitness center and health center
-
Work & life resources
-
Employee discount
*with a 30-hour work week
New opportunities for current team members
Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.
Career areas
Want to make a difference in your neighborhood and in people’s lives? The possibilities are wide open.
Learn more
Life at Walgreens
We’re building a one-of-a-kind culture – a place where you can learn and grow and explore.
Learn more