Senior Specialist, Custodian of Records (Danville, IL)

Address: 1901 E VOORHEES ST,DANVILLE,IL,61834-04509-01234-2

Job ID 1592047BR

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Basic Qualifications

High School Diploma or GED plus at least 1 years’ experience in an office or customer serviceposition.
Experience providing customer service to internal and external customers, including meeting qualitystandards for services, and evaluation of customer satisfaction.
Experience with professional communications. Both verbally (on the phone, one-on-one) and inwriting (emails, letters) to various audiences (work group, team, company management, external agencies)
Intermediate level keyboarding skills and basic level PC skills (at least 25 WPM, touch typing,formatting documents, using mouse, know how to navigate MS Windows, know how to print and do searches).
Basic level skill in MS Office: eg Microsoft Word, Excel (for example: opening a document, cutting,pasting and aligning text, selecting font type and size, changing margins and column width, sorting,inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, reviewpane and/or print functions).

Preferred Qualifications

Bachelors Degree
At least 2 years of experience working in an office
Experience with applicable HIPAA Privacy regulations.
Intermediate level skill in Microsoft Access (for example: opening a table in datasheet view, enteringdata, filtering data, creating a form, modifying a form layout, applying themes, running, sorting andsaving queries, creating and formatting a report, changing report test, adding an image, printinglabels, navigating through records, and/or exporting to Excel).
Experience providing customer service to internal and external customers, including meeting qualitystandards for services, and evaluation of customer satisfaction.
Experience reviewing and auditing own work or others' work.