A night shot of Walgreens near the historic Chicago Theater.

Manager, Customer Value

Address: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-2

Job ID 1596913BR

Apply

Basic Qualifications

Bachelor’s Degree and at least 2 years of experience in an analytical role in one or more of the following: retail, merchandising, promotions, planning, finance, business analysis or quantitative analysis OR High School/GED and at least 5 years of experience in an analytical role in one or more of the following: retail, merchandising, promotions, planning, finance, business analysis or quantitative analysis
At least 2 years of experience identifying operational issues and recommending and implementing strategies to resolve issues and problems.
At least 2 years of experience in applying analytics principles (Statistics, Mathematics, Operations Research, Business Management, Economics or Finance).
At least 2 years of experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Strong analytical skills, problem solving skills and recommends solutions, superior critical thinking skills, and strong communication and presentation skills.
Intermediate level skill in SQL (create complex queries using nested SELECT statements, simplify queries by creating new views, deleting and altering tables, using Boolean logic, working with NULL values, constructing queries, etc)
Intermediate level skills with Microsoft Suite including Word, PowerPoint, and Excel.
At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
Willing to travel up to 5% of the time for business purposes (within state and out of state).

Preferred Qualifications

Master’s Degree or MBA
4 years or more experience in one or more of the following: retail, merchandising, promotions, planning, finance, business analysis or quantitative analysis.
At least 1 year experience of cross functional team leadership.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Customer value levers experience: previous experience in Promotion planning, Pricing, Personalization, Loyalty and other customer value delivery levers
Quantitative proficiency: Highly analytical and proficient in problem solving; ability to analyze large data sets, synthesize information, generate insights, and provide recommendations.
Cross-functional collaboration: proven capability of communicating insights to key stakeholders, cross functional partners, and leadership.
Tools/ technical abilities: proficient in excel, SQL. Experience in Alteryx, Tableau, Python, and/or relational database skills are pluses