Sr. Business Analyst -Track & Trace (DSCSA Compliance)

Job Summary:

We are seeking a highly skilled and detail-oriented Senior Business Analyst to support our Retail Pharmacy – Track & Trace (DSCSA Compliance) initiatives. This role is critical to ensuring compliance with the Drug Supply Chain Security Act (DSCSA) while driving operational excellence through data-driven insights.

The ideal candidate will have retail pharmacy experience, strong SQL skills, and a proven ability to analyze complex datasets to identify trends, solve problems, and support strategic decision-making. Familiarity with pharmacy workflows and regulatory compliance requirements is essential. Candidates with an active Illinois Pharmacy Technician license are strongly preferred, as it supports a deeper understanding of pharmacy operations and regulatory standards.

This is an opportunity for internal or external candidates to support the Track and Trace program. The role is vital in ensuring Drug Supply Chain Security Act compliance and will be managing which products are DSCSA regulated and following GS1 standards (e.g., 2D barcode, GTIN, EPCIS, etc.). The role will require internal and external communications such as communicating with manufacturers on 2D barcode issues or EPCIS data mismatches. A strong background in masterdata and analytical skills are required to be successful in this role.

Job Responsibilities:

• Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy &Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs
• Maintains a comprehensive understanding of business processes and practices pertaining to allaspects of Pharmacy & Retail Operations within the Retail Hub.
• Provides more complex analysis of corresponding data to build business case for system andoperational procedure changes, enhancements, development of functional specifications orinterface opportunities with costs and or return on investment summarized.
• Serves as operation point of contact for various projects to drive project execution. Communicatesrelevant project information to stakeholders, both corporately and in the field.
• Collects, analyzes, makes specific recommendations, and presents information pertaining toproposed programs to meet the business and strategic goals of Pharmacy & Retail Operations andthe Company. Manages complex ad-hoc projects and analyses, as needed.
• Plans, designs and deploys appropriate reports and tools.
• Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvementteams, and others, to develop operational solutions.
• Coaches, mentors, guides, and provides oversight to less senior Business Analysts.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s Degree and at least 1 year of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 4 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• At least 1 year of experience querying databases (for example: SQL, Golden, Business Objects, EDW, SAS and/or SQL Server).
• Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems.
• Experience communicating the impact of business analysis results to business leaders.
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

Preferred Qualifications

• Retail Pharmacy Experience.
• Active Illinois pharmacy technician license.
• Retail Pharmacy Experience
• SQL knowledge
• Experience with Microsoft Office products (e.g., Word, Excel, PowerPoint, etc.)
• Analytical skills (data analysis experience is a bonus).

We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $79300 - $127000 / Salaried