Manager Major Crimes Investigations (Las Vegas)

Job Summary:

Conducts and manages complex investigations into Major Crimes and offenses committed against the organization including organized retail crime, serial robbery/burglary, violent crime, financial fraud, and other significant risks. Responsible for developing, recommending, and implementing programs,
procedures, techniques, and equipment that will ensure the safety, security, profitability, and resiliency of our customers, team members, locations, and assets. Builds and maintains effective partnerships with other retailers, law enforcement, ORCAs, and industry groups. Covers a vast geographic territory
including multiple states and regions. The position will be based out of the Las Vegas area and will have responsibility to cover the following states: Nevada, Arizona, Utah, New Mexico and Colorado.

Job Responsibilities:

• Develops, leads & resolves complex investigations into Major Crimes committed against the companyincluding Organized Retail Crime (ORC), Robbery, Burglary, Brand Integrity, Fraud, significant risks, and other assigned investigations
• Develops and executes detailed investigative plans to resolve cases at the appropriate scope andpace.
• Analyzes data and metrics from multiple sources to identify loss trends and develop strategies tomitigate loss.
• Assists law enforcement on search warrants, product identification, and recovery of stolenmerchandise
• Conduct stationery and mobile surveillance as needed to develop and support investigations.
• Makes conclusions and provides/implements solutions to mitigate company exposure and reducecomprehensive loss while increasing team members and customer safety.
• Manages multiple priorities and complex cases with an emphasis on timely case closure to minimizethe further negative impact on the business.
• Builds and maintains collaborative internal and external partnerships with stakeholders, includinglocal, state, and federal law enforcement, state ORCAs, retailers, industry/professional groups,government relations, legal, and Pharmacy and Retail Operations.
• Effectively presents complex information to key stakeholders in external and internal settings,including large and small groups.
• Applies knowledge of federal, state, and local laws as they relate to the rights of team members andnon employees.
• Proactively identifies and reports on potential and actual exposure to loss of Company assets.Develops means to minimize risk ensure compliance with Company policy and provide guidance tostore personnel on detecting and preventing loss.
• Communicates and coordinates with the Asset Protection Solutions department including the AssetProtection Managers, Operations Loss Prevention, and other APS staff to reduce shrink and minimizerisk in our stores and corporate facilities. Maintains regular communications with Pharmacy and RetailOperations, and other Corporate Departments to foster cooperative efforts to prevent or minimizeprofit loss, including regular discussions, presentations, training, and reports.
• Where applicable, develops and mentors staff through onboarding, open communication, trainingand development opportunities, and performance management processes; develops and maintainsemployee morale and motivation; ensures the team is appropriately staffed with requiredcompetencies; fosters a diverse and inclusive workplace.
• Develops and maintains comprehensive knowledge of Pharmacy and Retail Operations policies andprocedures, and auditing standards. Maintains an awareness of research of developments in the AssetProtection field that relate to job responsibilities. Conducts testing of new solutions and leads cross functional teams to ensure implementation is completed and within budget.
• Manages a robust caseload that includes travel, training, meeting attendance, and other incrementalsupport of the organization.
• Manages the day to day activities of a group of employees. Assigns, monitors, and reviews progress and accuracy of work, directs efforts, and provides technical guidance on more complex issues.Oversees and initiates the hiring and performance review/management processes where applicable.
• Provides management to the team to meet goals, improve processes and improve stakeholdersatisfaction.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com