Lead IT Support Specialist Fulfillment Center

Address: 2601 HUGHES ROAD,SUITE 103,LIBERTY,MO,64068-00000-01396-M

Job ID 1599399BR

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Basic Qualifications

High School/GED and at least 2 years of experience in an IT customer-facing and/or technical support role.
Experience with equipment pieces, including printers, terminals, PCs, RF communication hardware, etc.
Experience with various softwares, such as Microsoft Windows operating system, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer
Experience following processes, recommending improvements, translating technical terms to non-technical users, solving technical problems and working in a team environment.
Knowledge of network infrastructure & server hardware/software, such as: Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare.
Hours of support may require weekend, holiday and/ or off-hours shift coverage.
Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Bachelor’s degree
Preferred Certificate in Network Plus, Microsoft, Cisco or CompTIA
Experience at a distribution center or manufacturing environment
Knowledge of coding and/or programming (such as Visual Basic, HTML, PHP, ASP)
Experience building and maintaining databases (such as Web, Access and SQL)
Experience coordinating service requests with appropriate IT team.
Experience working independently and as part of a cross-functional technical team

We will consider employment of qualified applicants with arrest and conviction records.

Salary Range
$20.05 - $30 / Hourly

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