Group Manager Centralized Services

Address: 3299 TCHULATECH DRIVE,MEMPHIS,TN,38118-08101-01394-M

Job ID 1604257BR

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Basic Qualifications

Bachelor’s degree and at least two years of related experience; or High School diploma/GED and at least five years related experience and/or training; or equivalent combination of education and experience.
Willing to be licensed as a Pharmacy Technician by state as granted by the state Board of Pharmacy and/or nationally recognized certification agency.
Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience building and maintaining relationships within a team.
Intermediate level skill in Microsoft Office Suite (MS Excel, Word, for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling; inserting headers, page breaks, page numbers and tables and/or adjusting table columns.
Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Master’s degree/MBA
Experience with a Lean Six Sigma environment.
Six Sigma Certification.
Experience applying knowledge of Workforce Management Systems (WMS)
Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
Experience with project management (for example: planning, organizing, delegating, allocating, and managing resources to bring about a successful completion of specific project goals and objectives).