Call Center Representative -Pharmacy Technician (Onsite)
Address: 8337 SOUTHPARK CIR,ORLANDO,FL,32819-09049-32073-M
Job ID 1600644BRWhen you’re on the job, the care you provide customers is just a call or a chat away. You can join our team as a pharmacist, pharmacy technician or customer care specialist in our call centers or work from your own home office. It’s the opportunity to be the voice of the company and a vital line of support. And every day, your expertise and problem-solving will enable our in-store teams to spend more time focusing on the communities we serve.
Key Traits
What makes a great call center team member at Walgreens? We’re always looking for that special something – those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.
- Adaptable
- Communicator
- Good listener
- Multi-tasker
- Problem Solver
- Team player
From day one, I couldn't have asked for a friendlier work environment filled with great people. What I love the most is that the Walgreens Call Center has allowed me to use and expand my clinical knowledge while providing me with many new opportunities.
Jessica, Pharmacist
Call Center Representative -Pharmacy Technician (Onsite)
Job ID 1600644BRBasic Qualifications
- High School Diploma or GED.
- Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
- Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
- Communicate effectively in writing and verbally.
- 18 years of age or older
Preferred Qualifications
- At least 1 year of pharmacy technician experience in a retail or call center environment.
- At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board of Pharmacy or nationally recognized certification agency.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
- Fluency in Spanish and English.
Salary Range
$16.5 - $22 / Hourly
Benefits
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Health, dental and vision*
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Retirement Savings Plan (401(k))
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Paid time off benefits
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Maternity and Paternity Leave
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Holidays
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Employee discount
*with a 30-hour work week
New opportunities for current team members
Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.
Career areas
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Life at Walgreens
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