Pharmacist Roles within Walgreens
At the heart of Walgreens, our corner drug store is where we serve our communities. This is what most people think of when they think of Walgreens – the pharmacist they see at their local Walgreens.
However, we have multiple layers of pharmacist support happening outside of our pharmacies that our patients (and some of our team members) never see.
We have pharmacists working directly with patient prescriptions behind the scenes in our Community Pharmacy Support Roles. We also have Pharmacist Leadership Roles to help support operations, clinical outcomes, team member engagement and patient care. And at our support center, we have a dedicated team of Corporate Support Pharmacists working in various departments of the pharmacy business to improve efficiencies, safety, compliance, and partnerships.

Pharmacist Roles within Walgreens
At the heart of Walgreens, our corner drug store is where we serve our communities. This is what most people think of when they think of Walgreens – the pharmacist they see at their local Walgreens.
However, we have multiple layers of pharmacist support happening outside of our pharmacies that our patients (and some of our team members) never see.
We have pharmacists working directly with patient prescriptions behind the scenes in our Community Pharmacy Support Roles. We also have Pharmacist Leadership Roles to help support operations, clinical outcomes, team member engagement and patient care. And at our support center, we have a dedicated team of Corporate Support Pharmacists working in various departments of the pharmacy business to improve efficiencies, safety, compliance, and partnerships.
Community Pharmacist Roles
Community Pharmacist
Pharmacists provide expert counseling on medication use, side effects, interactions, and cost-effective options, ensuring patient understanding, safety, and satisfaction. They perform essential tasks such as medication compounding, verification, drug therapy reviews, and medication management. Their role also includes delivering clinical services, promoting health and disease prevention, and supporting compliance to enhance overall patient care and improve patient outcomes.
Pharmacy Manager
The manager staffs and additionally manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, enhances patient experience, leads the pharmacy staff performance and engagement. Also, ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Health Service Pharmacist
Dedicated role that provides health services to patients ranging from MTM interventions, asthma programs, quality programs, ambulatory care programs etc., ensuring the compliance with regulatory guidelines, company policies and procedures. May also support staff in pharmacist activities.
Specialty Pharmacist
Evaluates clinical records/complete medication profile reviews and ensures regimens are evidence based and consistent with national guidelines. Through ongoing monitoring, they identify challenges and barriers to therapy and optimize plans for supportive care in collaboration with physician offices.
Resident Pharmacist
The resident will gain experience providing patient care and communicating with prescribers regarding specialty disease states including HIV, HCV, oncology, and solid organ transplant. Residencies also emphasize developing skills related to community outreach and professional advocacy. Additionally, residents typically have opportunities with both experiential and didactic teaching.
Specialty Pharmacy Manager
Manages the day-to-day operations of specialty pharmacy to ensure patients receive a high level of care while maintaining URAC standards. Leverages knowledge of competition and healthcare trends in the specialty space to identify strategic business opportunities. Develops relationships with external partners such as health care providers, industry partners, academic centers, pharmacy leaders, as well as community organizations.
Support Roles
Micro-fulfillment Pharmacists
Play an integral role in helping to support our community pharmacies by allowing local Pharmacists the benefit of improved focus and increased patient care. Through automation and stream-lined prescription processing, MFC pharmacists dedicate their time to ensuring patients receive quality prescriptions through accuracy and evaluation of appropriateness. By helping to identify ways to optimize pharmacy financials, inventory management, and enhance processes to continually improve safety, MFC pharmacists help reduce occurrence of errors that stem from fatigue on the store front. They leverage automation in a fast-paced environment to help optimize the overall patient experience.
Primarily responsible for outreach calls to patients, including MTM (CMRs and TIPs), Advanced Care interventions, new to therapy counseling, and other targeted outreach, to provide personalized consultations to help them get the most benefit from their medications for chronic disease states by promoting adherence, addressing any barriers, counseling about use of the medications, screening for possible side effects or interactions, and contacting the doctor if necessary to recommend changes. Once calls are completed for the day, we also assist with remote prescription verification activities via Central Utility and other special projects, or pilot outreach campaigns as permitted by state-specific regulations.
Manages the operation of a Walgreens store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Responsible for overseeing pharmacy initiatives across the region, working closely with the Regional Healthcare Director. Additional responsibilities involve collaborating holistically with a diverse team, including pharmacy managers, store managers, technicians, district managers, healthcare supervisors, directors, and support center staff on various projects and pilots. They serve as a crucial communication link, cascading information from leadership to stores, ensuring team members are well-educated on programs to maximize success, while also relaying feedback up the chain.
Responsible for performing direct patient care programs, such as Medication Therapy Management, Immunization Services, and Adherence & Clinical Programs, while ensuring business objectives are met through multiple initiatives. The position drives continuous quality improvement, regulatory compliance, and financial performance by optimizing clinical pharmacy services and aligning strategies with company goals. Additionally, the role collaborates with pharmacy staff, fosters teamwork, ensures patient safety through medication reviews, and maintains compliance with industry regulations and company policies.
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